With a strategic Valentine's Day campaign, they won back inactive customers and proved that repeat purchases can be planned, measured and profitable.
sales in the campaign
CPA
KllicCRM centralizes your customers, spots repeat-purchase opportunities and sends smart campaigns via WhatsApp and email.
Stores growing with KllicCRM
Most stores have too much information and too little visibility. The result: generic campaigns, unpredictable repeat purchases and revenue that's hard to explain.
Customer information lost between spreadsheets, your platform and WhatsApp.
You talk to everyone the same way, and the message stops converting.
No clear view of who comes back to buy and who is drifting away.
Hard to tell what really drives revenue and repeat purchases in your store.
Three steps to turn your customer base into recurring revenue.
Every customer's data gathered automatically: purchases, conversations and history.
Group your base by behavior, recency and value with RFM segmentation.
Send campaigns that hit the mark and make repeat purchases predictable, month after month.
KllicCRM finds inactive customers, VIP buyers, abandoned carts and repeat-purchase opportunities before they forget your store.
Win back those who stopped buying before you lose them for good.
Identify your biggest spenders and create exclusive actions to keep them loyal.
Recover sales that were one step away from closing.
Automate follow-ups and turn the first purchase into recurring ones.
Everything you need to know, segment and reactivate your base, in a CRM designed for e-commerce operations.
Purchases, conversations and history of every customer in a single record. Filter by total spent, tags and recency without switching screens.
Build audiences by recency, frequency and value, region or any combination. In one click, turn it into a campaign for the right segment.
ROAS, conversions, revenue and the message delivery funnel, all in one report per campaign.
Purchases, conversations and history in one place.
Audiences by recency, frequency and value.
Clear stages of every customer's lifecycle.
Send to the right audience, on the right channel.
Event triggers: cart, birthday, post-sale.
LTV, repeat purchases and revenue by segment.
Stores that organize and activate their base with KllicCRM turn data into recurring revenue.
ROAS on WhatsApp campaigns
increase in repeat purchases and LTV
in revenue generated (BRL, May 2026)
Real stories from stores that activated their base with KllicCRM. We only publish case studies authorized by each customer.
With a strategic Valentine's Day campaign, they won back inactive customers and proved that repeat purchases can be planned, measured and profitable.
sales in the campaign
CPA
They won back inactive customers with segmented WhatsApp campaigns, keeping the brand top of mind and generating new repeat-purchase opportunities.
messages per month
repeat-purchase channel
The next story could be your store's. Activate your base and show the results.
Integrates with leading e-commerce platforms and ERPs. Your store's data, ready to become repeat purchases.



Don't see your platform? We evaluate custom integrations (Shopify, WooCommerce, PrestaShop and others).
KllicCRM organizes and activates your base. KllicChat talks and converts. Together, from first contact to repeat purchase.
Organize. Automate. Grow.
Talk. Connect. Sell.
No one-size-fits-all formula. We set up KllicCRM according to the size of your base and the channels you use, with onboarding and migration of your current base included.
No mandatory lock-in
Base migration included
Onboarding and support
See KllicCRM with your store's data and find out how much repeat revenue is sitting idle in your base.
Schedule a demo